Pre-Order Policy

Effective date: April 13, 2026

When you place a pre-order for Sentimo, you are reserving a unit from an upcoming production run.

Payment

Payment is collected at the time you place your pre-order.

Estimated shipping

We currently expect Sentimo pre-orders to begin shipping in Fall 2026. This is our estimated timeline, not a guaranteed delivery date.

Delays

Manufacturing, freight, customs, and fulfillment timelines can change. If there is a material delay to your order, we will notify you by email and provide an updated timeline. If required, customers will have the option to continue waiting or cancel for a refund.

Refunds

Pre-orders are fully refundable at any time before shipment. If Sentimo is unable to fulfill your order, you will receive a full refund to your original payment method.

Contact

If you have questions about your pre-order, contact us at: support@sentimonotes.com